First birthday brings double delight for facilities management firm

Credit to Lisa Baker, Editor, UK Business News

A facilities management firm launched in lockdown is marking its first birthday by doubling its workforce.

Elevate FM, based in George Street, Birmingham, was set up last June, offering property maintenance services for schools and businesses.

Instead of having to find, vet and co-ordinate a host of different contractors, clients were able to contact Elevate FM and get the job sorted in one phone call.

The firm started with two people and has now taken on Talesha Chisholm as office administrator and Derek Hands, an in-house maintenance engineer.

Director Beckie Wait said a second maintenance worker was due to be taken on in the next four months and later a business development manager.

“We are delighted to have Talesha and Derek on board,” she said. “To have in-house people like Derek means we can react quickly and assess the job quickly.

“We are very lucky to be expanding after such a turbulent time for a lot of businesses and we expect demand will increase now that people are returning to offices. We are very much looking forward to seeing what 2021 brings.”

Beckie said the firm was set up in June last year when a lot of businesses were finding it difficult to access tradespeople amid the uncertainty that the pandemic brought.

“They were getting let down and they couldn’t find tradespeople that they could rely on,” she said. “A lot of trades were even turning away business, so lockdown helped us progress.

“People still had buildings to maintain even if they didn’t have staff in them – they had to keep the maintenance up to make sure the insurance was still valid.

“Often jobs involve a number of different trades and it can be a real headache contacting them all, coordinating the work and making sure they are the right people for the job.

“When people contact us, we do all of that; we search for the right tradespeople, we vet them, carry out all the necessary checks and co-ordinate the work.

“Then, if you run a school, you can get on with running a school while we get on with sorting the work that needs doing.

“We take all the hassle out of it – it’s one phone call to one person and you know it’s getting sorted, rather than have to ring round and contact a number of different trades.”

Beckie added: “Schools are a big client sector for us as well as property management companies and commercial property agents.

“They often have multiple sites which they can’t always get round to visiting. If we are called out, we are proactive. We’ll have a look and alert them to other issues so it’s like an extra pair of eyes on-site for them.”

To find out more about the services Elevate FM offers, visit www.elevatefm.co.uk

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The works were co-ordinated and carried out quickly and without any hassle to us what so ever. It was a great relief to have someone else looking after this...and saved us over £11,000!

Kelly Nation, Persoanlised Nation

"We originally contacted Paul as some external cladding cleaning work was required. I had used Paul for some roofing repair work last year and found his guys to be professional, hard working and compliant with our strict H&S policies on site. I would happily recommend Elevate FM to my customers for any planned or re-active works".

Steve Jones IOSH Tech - Warehouse Manager, Nottingham

"Danny attended quickly to resolve our mysterious leak in the logistics office. I tried a few companies, but Elevate FM were the only ones that could attend within a reasonable time frame. Thank you!"

Carly Winters - Head of Facilities, Market Harborough

"We had a few contractors out to resolve our office drainage issue but the problem kept re-appearing. Richard & Sam spotted the fault straight away and was able to start the repair straight away. Moving forward I will be using Elevate FM for any future issues."

Mushtaq Ahmed - Operations Manager, Croydon

"I have been using Paul and his team for the last 12 months to maintain our grounds. They always turn up as planned, look smart and communicate well. Happy to refer them."

Rob Scott - Health & Safety Manager, Coventry

"It was a lot easier to deal with Elevate FM as they provided the scaffold, rendering team and decorators meaning I could focus on looking after my sites opposed to trying to arrange 3-4 different contractors."

Sam Parker – Property Manager, Stoke-on-Trent
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